Same-Day Appointments Available - Lice-Free Guarantee!

Meet Our Team

The Experts Behind Every Treatment

Our certified team of lice removal specialists combines years of experience with genuine care for NYC families. We're not just technicians—we're parents, educators, and healthcare professionals who understand exactly what you're going through.

Certified Professionals

Trained & licensed specialists

Compassionate Care

We treat every family like our own

100% Guarantee

Backed by our promise

Family-Owned Excellence: Founded and operated by the Harel family, Lice Busters NYC brings together decades of healthcare experience with a personal commitment to helping New York families solve their lice problems quickly, safely, and permanently.

Meet Our Expert Team

Each member of our team brings specialized training, years of experience, and a genuine commitment to helping families.

Dalya Harel - Founder

Dalya founded Lice Busters NYC with a mission to provide families with safe, effective, and compassionate lice removal services. Her vision has shaped the company into one of NYC's most trusted lice treatment centers.

Experience

10+ years in healthcare and family services

Certifications

  • Certified Lice Treatment Specialist
  • Healthcare Management

Training & Credentials:

Certified Lice Treatment SpecialistHealthcare ManagementPediatric Care Certification
Daniel Harel - CEO

Daniel Harel

CEO

As CEO, Daniel oversees operations and ensures that every client receives the highest standard of care. His leadership has driven the company's growth while maintaining its commitment to excellence and customer satisfaction.

Experience

12+ years in business operations and healthcare

Certifications

  • Business Administration
  • Healthcare Operations Management

Training & Credentials:

Business AdministrationHealthcare Operations ManagementCustomer Service Excellence
Eli Harel - Outreach Specialist & Manager

Eli Harel

Outreach Specialist & Manager

Eli manages client relationships and coordinates outreach efforts across NYC. He ensures that families know they have a reliable, professional resource when they need lice removal services.

Experience

8+ years in client relations and community outreach

Certifications

  • Client Relations Management
  • Community Health Outreach

Training & Credentials:

Client Relations ManagementCommunity Health OutreachLice Treatment Protocols
Sarah Benisty - Team Lead

Sarah Benisty

Team Lead

Sarah leads our treatment team with expertise and compassion. She trains new technicians and ensures every treatment meets our rigorous standards for thoroughness and client care.

Experience

7+ years in lice removal and team leadership

Certifications

  • Master Lice Treatment Specialist
  • Team Leadership Certification

Training & Credentials:

Master Lice Treatment SpecialistTeam Leadership CertificationAdvanced Nit Detection Training
Esther Guzman - Senior Technician

Esther Guzman

Senior Technician

Esther brings meticulous attention to detail and a gentle approach to every treatment. Her thoroughness and caring manner have made her one of our most requested technicians.

Experience

30+ years in professional lice removal

Certifications

  • Certified Lice Technician
  • Pediatric Sensitivity Training

Training & Credentials:

Certified Lice TechnicianPediatric Sensitivity TrainingSuper Lice Treatment Specialist

How We Hire and Train Our Team

We maintain the highest standards from recruitment through ongoing professional development. Every team member undergoes rigorous training before working with clients.

Our Hiring Process

1

Initial Screening

We look for candidates with healthcare backgrounds, attention to detail, and genuine compassion for working with families and children.

2

Background Checks

All team members undergo comprehensive background checks and reference verification to ensure client safety and trust.

3

Skills Assessment

Candidates demonstrate manual dexterity, visual acuity, and the patience required for thorough lice removal.

4

Culture Fit

We ensure every hire shares our values of compassion, professionalism, and commitment to client satisfaction.

Training Program

1

Foundational Training (40+ Hours)

Lice biology, life cycles, identification techniques, treatment protocols, and product knowledge.

2

Hands-On Practice

Supervised practice sessions with mannequins and training materials before working with clients.

3

Shadowing Period

New technicians shadow experienced team members for at least 20 client treatments before working independently.

4

Certification Testing

Written and practical exams ensure mastery of all techniques and protocols before certification.

Ongoing Education

Monthly training sessions on new techniques, products, and best practices keep our team at the forefront of lice removal.

Quality Assurance

Regular performance reviews and spot checks ensure every technician maintains our high standards for thoroughness and care.

Advanced Certifications

We encourage team members to pursue advanced certifications in pediatric care, super lice treatment, and team leadership.

Why Our Training Makes a Difference

Most lice removal services provide minimal training—sometimes just a few hours. At Lice Busters NYC, we invest weeks of comprehensive education and hands-on practice into every team member. This commitment to excellence ensures you receive the most thorough, effective treatment available.

40+

Hours of Initial Training

20+

Supervised Client Treatments

100%

Pass Certification Testing

Our Customer Care Standards

Every interaction with Lice Busters NYC is guided by our commitment to exceptional service, compassionate care, and guaranteed results.

Compassion First

We understand lice infestations are stressful and often embarrassing. We treat every family with empathy, dignity, and zero judgment.

We promise: A welcoming, shame-free environment where you feel supported, not stigmatized.

Respect Your Time

We value your time as much as our own. We arrive promptly, work efficiently, and provide accurate time estimates for every service.

We promise: On-time arrivals, efficient service, and clear communication about treatment duration.

Clear Communication

We explain everything clearly—what we're doing, why we're doing it, and what to expect next. No confusing jargon or unclear instructions.

We promise: Transparent communication throughout your treatment and follow-up care.

Safety & Privacy

Your privacy and safety are paramount. We use only safe, non-toxic products and maintain strict confidentiality about your treatment.

We promise: Safe treatments, complete discretion, and respect for your home and privacy.

Thorough Excellence

We never rush. Every treatment is performed with meticulous attention to detail to ensure complete lice and nit removal.

We promise: No shortcuts, no missed nits, no compromises on quality.

Go Above & Beyond

We provide comprehensive aftercare support, answer all your questions, and remain available if you need us after treatment.

We promise: Ongoing support, follow-up guidance, and a guarantee you can trust.

The Lice Busters Promise

We hold ourselves to the highest standards because we know how much trust you're placing in us. When you choose Lice Busters NYC, you're not just getting a lice removal service—you're getting a partner who truly cares about your family's wellbeing.

If We Make a Mistake

We're human, and if something doesn't meet our standards or your expectations, we'll make it right immediately—no questions, no excuses.

100% Satisfaction Guarantee

If you're not completely satisfied with our service or if lice return within our guarantee period, we'll retreat at no additional charge.

Our customer care standards aren't just words on a page—they're the principles we live by every single day.

Ready to Meet Our Team?

Our expert team is ready to help your family become lice-free. Book your appointment today and experience the Lice Busters difference.

Same-day and emergency appointments available

100% Lice-Free Guarantee
Pesticide-Free Treatment
Certified Technicians

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